Make sure you are logged in. When purchasing tickets you will see a sign in button at the top of the screen. You must sign in to receive benefits and you will see those discounts in the cart, which is the last checkout step. If the event you are signing up for is supposed to be free, and the website is asking you for card information, your sign in was unsuccessful. If you are absolutely sure you are signed in, and still aren’t receiving your discount, please call our guest services department, (704) 829-1294.
You will receive an email from Daniel Stowe Botanical Garden (firstname.lastname@example.org) with the title Your New Membership (Your Name). It will contain easy instructions on how to download and store your new membership card.
All Household Memberships and above will receive separate emails for each card. These will be sent to the same address unless each member has their own individual email associated with their name. These emails can be forwarded to other members of your household to download in their own electronic device. You can also “share” the card with a household member by navigating to the back of the card once it is in you digital wallet by clicking the three dots in the top right corner. From there, hit the share button in the top right corner.
Digital cards align with the Garden’s mission, as we go green and reduce our carbon footprint with an environmentally-friendly option. Digital cards provide cost efficiencies not realized with printed/mailed cards and help us to better serve members as they hold information about our benefits as well as direct links to our website and phone numbers.